30+
Years Of Experience
Get to know us

Welcome to
On Call Answering Service (OCAS)

We are your trusted partner in providing first in class service, and exceptional virtual assistance for funeral home needs.

Founded in 2001, we have been dedicated to providing first in class service, empathy, professionalism and unwavering support to the funeral home industry.

OCAS was established with the commitment to: offer the reiable and compassionate support this industry needs. We are a family owned and operated establishment. As we grow and continue to evolve, our core mission is to be of great service, providing genuine support and care. 

   "Building Relationships One Call At A Time"

What We Do.

Our Service

Here at OCAS we provide live virtual assistance that is designed and tailored to the needs of the funeral home industry. We recognize that families are in need of you during some of the most challenging  and unforseen times in their lives.

Whether it be an inquiry, coordinating with families on your behalf or handling urgent matters, Our assistants are trained to handle each call with empathy, and professionalism. We are fully capable to seamlessly integrate with your operations to allow you to provide the support families need.

24/7 Live Answering Service

OCAS Availability: We here at OCAS are avalable 24/7 around the clock, ensuring that no cal goes unanswered, day or night.

Industry Expertise: With over 23 years of experience in serving funeral homes, we understand the unique nedds and nuances of your business.

Compassionate Communication: Our OCAS team is trained to handle each call with empathy and professionlism, providing your families the support they need during difficult times.

 

Your Personalized Pricing Quote

Please complete the form below to help us find the best plan to fit your business needs. Please allow up to 48 business hours for one of ou specialist to contact you.

If you have more than one location, please provide answers to following questions for each individual location.

Do you have a current answering service or call center?

If you do have a current service, how do they bill for your calls?

How often would we be answering your phone calls? (You may choose multiple)

Do you need bilingual services?

How would you preferred to be contacted for your messages? (You may choose multiple) *

How would you prefer to be contacted with your personalized pricing quote? *

How did you hear about us? *

Customized Service Plans.

Because One Size Does NOT Fit All.

Here at OCAS we know that all plans does not fit everybody, so what we do at OCAS , we try to customiize a plan that will fit your funeral home needs and budget,

Here at OCAS we are more than just a live answering service; We are a trusted partner dedicated to supporting your funeral home with the highest level of care and professionalism.

Testimonials

What Client Say's

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.

The OCAS team is a great asset to our Funeral Home, with reliable support and live messaging and recordings, we control how we receive messages. Excited about the change. Randolph Horton/Owner RN Horton Co.

Randolph Horton

Contact Us

Address: 2400 Youree Dr, Shreveport, LA 71104, USA

Email: russell@directorsoncall.com

Phone:

877-799-6227

Get In Touch

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout.